Bb4 Privacy Policy — Your Data is Safe with Us

When you register on the bb4 platform, your name, email address, mobile number, and date of birth are collected. Information from your national ID or relevant identity documents may be collected for account verification. Transaction-related information is recorded during payment processing, however full card numbers or bank PINs are not stored. When you use our platform, your device type, browser version, IP address, and usage patterns are automatically logged. This information is used solely to improve service quality and ensure security.

The information collected is primarily used to manage your account, verify your identity, and ensure secure transactions. You may receive emails or SMS messages about new features, offers, or important updates on the bb4 platform. Your previous communication history may be used to provide customer support. By analyzing platform usage, we continuously improve our service quality and user experience. Information may also be used to fulfill legal obligations and prevent fraud.

All your personal information is stored on secure servers protected by SSL encryption technology. bb4 conducts regular security audits and follows the latest cybersecurity standards. Strict technical and organizational measures are in place to prevent unauthorized access, modification, or destruction of data. Even after your account is closed, certain information may be retained for a specified period to meet legal requirements. Once that retention period has passed, the data is securely deleted.

Bb4 will never sell or rent your personal information to third parties for marketing purposes. Limited information may be shared with trusted partners for payment processing and identity verification, but only for specific purposes and under strict confidentiality agreements. Information may be provided in response to lawful requests from Bangladeshi authorities or regulatory bodies. Additionally, data may be transferred in the event of a company merger or acquisition, but you will be notified in advance. In any case of data sharing, we give your privacy the highest priority.

The bb4 website uses cookies to improve user experience. Cookies are used to remember your login status, save your preferred language, and analyze site performance. You can disable cookies at any time from your browser settings, though this may limit some features. We do not use advertising tracking cookies and your browsing history is not shared with third parties. Session cookies are generally deleted when the browser is closed, while persistent cookies are stored for a specified period.

As a bb4 user, you have the right to view, correct, and delete your own information. You can contact us at any time to request a copy of the information we hold about you. If you believe your information has been stored incorrectly, you have the option to request a correction. You can withdraw your consent to marketing communications at any time. We will process your request as quickly as possible, generally within 30 business days.

Bb4 reserves the right to update this privacy policy at any time. If significant changes are made to the policy, you will be notified via your registered email or through the platform. The effective date of the updated policy will be clearly stated at the top of the page. If you continue using the platform after changes are made, you will be considered to have consented to the new policy. We recommend that you review this page regularly to stay informed about the latest updates.

If you have any questions or concerns about the privacy policy, don't hesitate to contact us. You can write to our support email: [email protected] — we typically respond within 24 hours. We take any complaints regarding the protection of your data very seriously. If needed, our FAQ page where you can find answers to common questions. We always want you to feel completely safe and confident using bb4.